Season ticket

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Emdubya
Posts: 868
Joined: Fri Oct 02, 2015 9:31 am
Team Supported: Darlington

Season ticket

Post by Emdubya » Tue Jun 01, 2021 11:33 am

Trying to renew my season ticket through Your Club but can’t because of some coupon I’m supposed to have.Any ideas anyone?
Thanks.

eddie-rowles
Posts: 272
Joined: Fri Jan 24, 2014 7:51 am
Team Supported: Darlington

Re: Season ticket

Post by eddie-rowles » Tue Jun 01, 2021 1:22 pm

Renewed mine last night worked fine and reported before lunch that glitch sorted already. Luckily not waiting days for a foreign call centre to get back to you here.

50 years
Posts: 428
Joined: Sun Jul 30, 2017 12:02 pm
Team Supported: Darlington

Re: Season ticket

Post by 50 years » Tue Jun 01, 2021 4:05 pm

My mate still cant get the system to work, tried again today, he is getting a bit cheese off as I said system sorted after above message. Has e-mail club but waiting a reply. Hope it's not him inputting wrongly😁

Emdubya
Posts: 868
Joined: Fri Oct 02, 2015 9:31 am
Team Supported: Darlington

Re: Season ticket

Post by Emdubya » Tue Jun 01, 2021 6:36 pm

Finally sorted out by using main computer instead of the bloody iPad.

olrad
Posts: 295
Joined: Fri Jul 10, 2009 12:24 pm
Team Supported: Darlington

Re: Season ticket

Post by olrad » Tue Jun 01, 2021 6:38 pm

I’ve had about 10 attempts and it just keeps telling me something is incorrect .... I’ve been through multiple times and can’t see anything highlighted/ missing ... I’ll keep on trying ... then pass it over to a teenager mid June

Maurice_Peddelty
Posts: 838
Joined: Wed Sep 30, 2009 10:40 pm
Team Supported: Darlington

Re: Season ticket

Post by Maurice_Peddelty » Tue Jun 01, 2021 10:19 pm

olrad wrote:
Tue Jun 01, 2021 6:38 pm
I’ve had about 10 attempts and it just keeps telling me something is incorrect .... I’ve been through multiple times and can’t see anything highlighted/ missing ... I’ll keep on trying ... then pass it over to a teenager mid June
Olrad, the email I received from the club about the launch of season tickets stated "if you have any queries email seasontickets@darlingtonfc.org". I think this will bear more fruit than repeating the same process time after time and hoping for a different outcome.

Lallacab
Posts: 105
Joined: Sat Oct 01, 2016 6:49 am
Team Supported: Darlington

Re: Season ticket

Post by Lallacab » Wed Jun 02, 2021 7:52 am

olrad wrote:
Tue Jun 01, 2021 6:38 pm
I’ve had about 10 attempts and it just keeps telling me something is incorrect .... I’ve been through multiple times and can’t see anything highlighted/ missing ... I’ll keep on trying ... then pass it over to a teenager mid June
I struggled to complete it on iPhone and iPad , but on lap top it worked first time - to be honest it was extremely easy

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divas
Posts: 13170
Joined: Sat Jul 11, 2009 1:38 pm
Team Supported: Darlington

Re: Season ticket

Post by divas » Wed Jun 02, 2021 11:37 am

Lallacab wrote:
Wed Jun 02, 2021 7:52 am
olrad wrote:
Tue Jun 01, 2021 6:38 pm
I’ve had about 10 attempts and it just keeps telling me something is incorrect .... I’ve been through multiple times and can’t see anything highlighted/ missing ... I’ll keep on trying ... then pass it over to a teenager mid June
I struggled to complete it on iPhone and iPad , but on lap top it worked first time - to be honest it was extremely easy
This is a known bug on iOS and we have a workaround that’s currently being implemented which should be ready in the next couple of days. Apologies for any inconvenience

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divas
Posts: 13170
Joined: Sat Jul 11, 2009 1:38 pm
Team Supported: Darlington

Re: Season ticket

Post by divas » Fri Jun 04, 2021 5:21 pm

iOS bug now fixed and Apple Pay also available at checkout. Fill your boots

https://yourclub.darlingtonfc.co.uk/2122-season-tickets

50 years
Posts: 428
Joined: Sun Jul 30, 2017 12:02 pm
Team Supported: Darlington

Re: Season ticket

Post by 50 years » Fri Jun 04, 2021 8:01 pm

Must be okay, my mate now has season ticket👍

jjljks
Posts: 2237
Joined: Thu Oct 29, 2015 10:25 am
Team Supported: Darlington

Re: Season ticket

Post by jjljks » Sat Jun 05, 2021 5:56 am

Mine went through with no problem.

quakerste
Posts: 1490
Joined: Sat Jul 11, 2009 7:07 pm
Team Supported: Darlington

Re: Season ticket

Post by quakerste » Sat Jun 05, 2021 6:59 am

No problems with mine, 3 purchased for expired 500 club members.

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